11th November 2016
Marc was prompt in his email replies and extremely patient with my never-ending queries. Despite my last minute order, he is able to deliver the urn in the evening as Sasha’s cremation is scheduled for the next morning. The urn is beautiful and I am really thankful for your services.
Thank you so much.
18th October 2016
I am writing to you to express my appreciation for the excellent customer service which I had received from you. I am very glad that you replied my queries thru e-mail promptly and was able to solve my problem while I was in a grieving state. You are very accommodating and helpful throughout the whole procedure.